L&D LMS-Sr.Executive

Pune, Maharashtra
Permanent
Full-time

1 month ago

About VOIS:VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.About VOIS India:In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.Role PurposeManagement and administration of online and classroom based trainings for Vodafone global businesses including functional and system administration.Key accountabilities and decision ownership:

Create and update classroom and online courses/trainings in the Learning Management System (LMS)
Load, test and trouble shoot e-Learning content and liaise with content owner to resolve any issues before publishing
Enrolment/Mark attendance of learners for classroom sessions where this has not been carried out online
Become a virtual member of the LMS community / Academies representing the Global Shared Service Centre and identifying new requirements and areas for process improvement
Deliver learning requests/tasks within the KPI's set (e.g. SLA, TAT, Quality)
Scheduling and execution of planned training
Track and Monitor attendance, feedbacks and effectiveness. Share with respective stake holders and raise flags when required
Managing learning management system.

Vendor management, instructor evaluation

Helping trainees in solving all training queries
Overall management of all calendar and ad hoc program
Maintaining training material, approved instructors, and contents repository
Marinating financial (PR/PO) tracker

Providing all relevant reports based on training data. Coordination with SCM (Supply Chain Mgmt.) team. * Marinating and updating Training Process and procedure documents repository

Introduce and Implement ideas for training assessment/effectiveness measures improvement
Delivers Training Programs / Modules based on training plan requirements and according to a business-driven scheduleDesigns and implements proactive communication plans to ensure that training and development initiatives are communicated effectively to global audiences.

Core competencies, knowledge and experience

2-3 years work experience in training/HR operations
Domain knowledge for e-learning, classroom and virtual class learning administration in any LMS platform
LMS configuration, LMS administration, SuccessFactor knowledge (desirable)
Advantage if worked in Shared services environment
Should be able to converse effectively with global employees/stakeholders

Must have technical / professional qualifications:

BSc/MSc/BCom/BA/BBA/MBA
Training and Development/LMS knowledge (preferably SuccessFactor)
Basic MS Office

India:VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!Apply now, and we'll be in touch!Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Vodafone

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