Lead System Engineer - MS Exchange - L3

Kyndryl

Bangalore, Karnataka
Permanent
Full-time

1 month ago

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work.As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.Who You AreResponsibilitiesWork under pressure and fast-paced environment to resolve issues quickly and ensure the daily operation is smooth.

Very good understanding of Microsoft Exchange and Mobility topics.
Sound knowledge of Exchange and AD platform.
DHCP, DNS, Wins, Active Directory knowledge is a must.
Sound knowledge in networking concepts
Strong analytical and troubleshooting skills
Perform periodic house cleaning tasks.
Work with cross functional infrastructure teams to setup, mange and administration of Messaging infrastructure.
Participate in Audits and provides appropriate information
Participate in EUS infrastructure project and executes as per the project schedule
Participate in appropriate regional activities / discussions / projects and meetings
Knowledge of Cisco IronPort would be an added advantage
Working experience on mobility topics like AirWatch, Workspace One, Intune will have added advantage
Knowledge of scripting – PowerShell, VB script etc.
Experience on project handling

Profile RequiredRequired Skills, Experience, and Certifications· 4 to 10 years’ experience in MS Exchange, O365, Active Directory or other cloud-based system, and troubleshooting experience· Passionate about delivering the ultimate customer experience· Demonstrated professionalism in resolving customer issues· Success at working in a team environment where a customer obsessive culture is paramount· Demonstrated problem-solving skills including identification of issues, obstacles and opportunities and development and implementation of effective solutions· Demonstrated ability to think on your feet and take a methodical approach to troubleshooting.· Commitment to meet and exceed individual and team KPIs· Excellent written and verbal communication skills· Understanding of O365 Suite and environment· Understanding of O365 capabilities, plans, service descriptions and features· Experience with desktop client administration· Experience with remote desktop support· * Excellent knowledge and troubleshooting experience in support of legacy Microsoft Office Suites (Outlook, Word, Excel, OneNote, PowerPoint, Visio, OneDrive for Business, etc.)· Demonstrated Insight: the best and the brightest thinking with the capacity to gain an accurate and deep understanding· Demonstrated Execution: ability to take action and follow through· Demonstrated Results: ability to makes a difference by successfully exceeding expectations on established metricsDesired Knowledge, Skills and Abilities· Experience working with large messaging ( Hybrid Microsoft Messaging ) platform· experience with Microsoft Windows operating system environment· Experience with server and network administration (Windows and/or Linux)· Experience with ITIL methodologies and best practices· Experience with Microsoft System Center Configuration Manager (SCCM)· Understanding of DNS· Experience with POP/IMAP/SMTP· MCP certification· Thorough Understanding of Concepts of Networking FundamentalsExperience with the following:· Microsoft Visio· Active Directory· Microsoft Exchange Server· Microsoft Server· Microsoft SharePoint· Microsoft Lync / Skype for Business· Microsoft SQL Server Management Experience with the following troubleshooting scenarios· O365 set up from start to finish· Office Suite installation and Activation· OneDrive synchronization application troubleshooting· Outlook configuration using POP, IMAP or Autodiscover service· Mail flow configuration and troubleshootingBeing YouDiversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred!If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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