Travel consultant - Inbond

• Proficient in inbond CRM systems, a mandatory requirement for this position, ensuring seamless travel consultation services.
• Experience with the Global Distribution System (GDS) to handle travel reservations and bookings with precision.
• Competence in using Customer Relationship Management (CRM) software to maintain and enhance customer interactions.
• Skilled in various Travel Booking Software to efficiently manage and schedule travel itineraries for clients.
• Knowledge of Amadeus, a comprehensive travel management system, is highly desired for effective service delivery.
• Understanding of Sabre travel solutions to enhance the booking process and provide optimal travel recommendations.
• Familiarity with Galileo booking software to support and streamline reservation processes for customers.
• Ability to leverage Salesforce for efficient customer relationship management and improved client satisfaction.

• Provide comprehensive travel solutions to clients by leveraging inbond CRM and other travel technology systems.
• Assist clients in making informed travel decisions by providing necessary information and consulting services.
• Handle reservations and bookings through GDS and other travel booking platforms to ensure seamless client experiences.
• Manage and process travel queries and complaints using CRM tools to maintain high customer satisfaction levels.
• Collaborate with airlines, hotels, and other service providers to offer competitive travel packages to clients.
• Conduct market research to stay updated with the latest travel trends and optimally address client needs.
• Ensure compliance with travel policies and procedures while advising clients on relevant travel regulations.
• Maintain accurate client records and transaction documentation to facilitate efficient service delivery.

Expertia AI Technologies