Network and System Administrator
- Bangalore, Karnataka
- Permanent
- Full-time
The purpose of the Network and System Administrator is to stage, configure, and support server, workstations and network-related hardware and software applications for RamSoft. This role is also responsible for maintaining company-wide computer hardware and network infrastructure.Reports to: IT Operations ManagerJob Level: Individual ContributorResponsibilities
- Participate in system design and planning sessions for the development and maintenance of corporate and customer IT systems
- Maintaining accurate documentation and diagrams of IT systems
- Monitor and report on system performance and key systems metrics
- Provide technical support and troubleshoot user problems
- Analyze system performance and recommend improvements
- Design and maintain infrastructure systems and business application servers
- Perform hardware and software installations, and operating system patching
- Suggest improvements to internal support procedures
- Participate in planning and make recommendations for distributed and enterprise hardware systems management software and architecture
- Provide general systems administration tasks including system configuration management, OS installations, security updates, and urgent system patching
- Handle all day-to-day tasks and operational activities in regards to troubleshooting and maintaining office servers, networks, and employee-specific equipment such as computers, printers, scanners, telephones, headsets, etc.
- Configure, stage and ship server and workstation related hardware
- Set up new hires with appropriate equipment, assisting with workstation arrangements, installing applicable software/hardware/wiring, ordering equipment, and assisting with IT Orientation Tasks
- Train staff on IT-related Equipment and Applications
- Responsible for administration of infrastructure maintenance and upgrades for Internal Resources (Software and Hardware)
- Implementation, Support, Administration, and Management of Windows 10/11, Server 2012R2/2016/2019/2022/2025 Operating Systems and CentOS and Ubuntu
- Manage user issues on timely basis, updating tickets for accurate record keeping
- Assist with preparation of hardware for Customer-facing Demos
- Monitor performance of remote systems and perform performance tuning as necessary
- Perform other related duties as required
- 5+ years of experience in systems (hardware and software) configuration and support or working in a related role.
- Possess an Azure Administrator Associate AZ-104, AZ-204, AZ 305 certifications.
- Must be personable, communicate well, display patience and the ability to provide training and assistance to computer users on technology.
- Mastery of Computer Software (e.g. network administration tools, imaging software, etc.)
- Mastery of Computer Hardware (e.g. IT Systems, network cards, servers, LAN diagnostic equipment);
- Mastery of Computer Operating Systems (e.g. Windows, DOS, Macintosh)
- Mastery of Networking Technologies (TCP/IP, DNS, DHCP, Active Directory)
- SQL and general DataBase Administration (DBA)
- High level of communication skills, written and verbal, is required in order to interact and provide training to employees
- Ability to logically and analytically troubleshoot software and to discuss issues with manager, team and internal personnel
- Experience in firewall and routing products to include Azure VNG, Cisco, Netgate, Fortinet, Palo Alto, SonicWall firewalls, routers.
- Ability to interpret technical material in books, journals, or manuals; troubleshooting computer system problems
- Proven ability to work well under minimal supervision
- Ability to make decisions and manage multiple priorities
- Impeccable time management and problem-solving skills in order to come up with creative approaches and meet deadlines in fast-paced department.