Lead Network Administrator
Ferguson
- Bangalore, Karnataka
- Permanent
- Full-time
- Follow hardware requirements, configuration guides, and documented restoration procedures for branch networks.
- Direct the activities for the installation, maintenance, and operation of routers, switches, wireless, voice, and related peripheral equipment.
- Coordinate and engage with field technicians to ensure proper installation, activation, and repair of network components.
- Work with WAN providers and vendors to ensure timely reporting and escalation of network-related problems.
- Assist in documenting and maintaining SOPs that support daily network operations.
- Troubleshoot and isolate network failures and performance issues; work closely with vendors for resolution.
- Responsible for monitoring and reporting on the status of applicable WAN circuits and components.
- Maintain IP Address management system and related processes.
- Update Configuration Management as required to track inventory and other configuration items.
- Responsible for the configuration and maintenance of secondary connections across the WAN (DMVPN via broadband, LTE, or other transport).
- Handle network-related escalations, questions, and requests on network issues
- Work with other groups within IT to resolve network related issues as needed.
- Work after-hours as needed in support of the operation of the enterprise network environment and participate in an on-call rotation.
- Proficiency with the following applications is preferred:
- AppNeta, Solarwinds, Microsoft Office 365 Administration, Paessler PRTG, APC Struxureware, Cisco Meraki, ServiceNow, Versa
- 7-10 years of enterprise / branch network voice / data communications experience preferred.
- Advanced computer skills; must be fluent in MS Office and related applications.
- Advanced Network skills and experience, CCNA required, CCNP preferred, and additional certification relevant to the position.
- Advanced troubleshooting experience and certification in wireless networking is preferred.
- Experience in an enterprise network operations environment, including large-scale deployments and refresh of multiple technical theaters.
- Experience with SDWAN infrastructure.
- Experience with Security protocols.
- Experience within Cloud Management and Technology.
- Project Management skills.
- Effective verbal and written communication skills.