Assistant Manager - IT Infrastructure
- Bangalore, Karnataka
- Permanent
- Full-time
- Contribute towards development of IT Infrastructure strategy in alignment with the overall business
- Develop, implement, and maintain processes and procedures for effective delivery of
- services and compliance with regulatory guidance
- Manage & coordinate installation and connectivity of end user computer systems infrastructure to ensure stable operation of organization's IT assets
- Manage, configure, maintain and support all new and existing hardware, software, application licenses and communication links
- Manage the entire operations by effectively delegating to the team, and work closely with
- senior management to propose improvements to the business infrastructure
- Review all Service Level and Operation Metrics and KPI scorecards for service delivery
- End to end IT Assets management and prepare reports as per the requirement
- Upscale and mentor IT Support team as per company’s requirement
- Regular connects with the internal and onshore counterparts as required
- Provide inputs for the IT Budget projection and governance on the expenses
- Contribute to Cost optimization programs
- Lead IT audits and coordinate with relevant stakeholders as required
- Computer Science/Engineering graduate or similar qualification/work experience
- Overall 7-12 years of experience with at-least 1 year of experience in managing the large Enterprise IT Operations environment
- Excellent communication skills
- Excellent design and product knowledge
- Client interaction experience will be preferred
- Flexible and responsive work style
- Strong problem solving and analytical capabilities.
- Ability to multi-task and work under pressure