Infrastructure Engineering Advisor - HIH - Evernorth

The Cigna Group View all jobs

  • Hyderabad, Telangana Andhra Pradesh
  • Permanent
  • Full-time
  • 2 months ago
NTRODUCTION TO EVERNORTH:Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group’s existing presence in India.About Evernorth Health Services:Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.About Cigna:The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.Infrastructure Engineering Advisor - HIH - EvernorthJob Description: z/OS System ProgrammerHighly skilled z/OS Systems programmer, highly skilled at z/OS internals, able to debug system and application dumps using IPCS and Abend-aid tools. Must be expert at SMP/E product installs. Must have strong Broadcom ESP Installation and Product Maintenance experience. This position requires configuration changes using Service Now to take place during our Change Windows. Occasional night shift work for these changes is required.Responsibilities:
  • Install, customize, support and maintain z/OS and related products.
  • Install, administer and maintain IBM and third party products.
  • Train and guide junior staff members.
  • Maintain current documentation related to each OEM software product.
  • Work with vendors for system support and problem resolution.
  • Lead the diagnosis of issues & solve problems that arise with software/hardware.
  • Maintain and support established Disaster Recovery plans and exercises.
  • Work with infrastructure teams to create and maintain standards.
  • Provide 24x7 rotational on-call technical support.
  • Maintained baseline operations for the z/OS test and production environments.
  • Provided Technical Support for both systems and applications teams.
  • Able to resolve highly complex or critical incidents within the z/OS environment
  • Provide project consultation to business application teams
  • Able to work off hours as needed to support product maintenance & installations
  • Install/customize and maintain GDPS elements within the environment.
Qualifications/Skills Preferred:
  • Self-Starter and Self-motivated
  • Strong interpersonal, collaboration and team skills
  • Effective oral and written communication
  • Strong understanding & experience with z/OS and Program Products.
  • Strong Broadcom and BMC/Compuware product knowledge and experience.
  • JCL, JES2, SMP/E, VSAM, Catalog management, Mainframe communications, RACF • Exceptional organizational skills and attention to detail.
  • Ability to collaborate with different roles/teams to achieve common goals.
  • Knowledge of NetView, GDPS, z/OS Connect, ESP, VTAM & TCPIP configurations a plus.
Operating Systems / Subsystems / Environmentsz/OS, TSO/ISPF, UNIX Systems Services, Parallel SYSPLEXSoftware Toolsz/OS Connect, Broadcom ESP, SMP/E, GDPS, IPCS, Omegamon, Tivoli-Monitoring,z/OS Communication Server, Microsoft Office products, Service NowLanguagesCOBOL, Assembler, JAVA,MVS/REXX, ISPF DialogNetworkTCP/IP, VTAM, LU 6.2, APPC, FTP, TN3270, Connect Direct (NDM)Equal Opportunity Statement:Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.About Evernorth Health ServicesEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

The Cigna Group