Channel Manager-Agri Business Group (ABG)-Marketing Branches Operations

Kotak Mahindra Bank

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 23 days ago
Job Category: KMBLDegree Level: Bachelor's DegreeJob Description:Channel Manager:Grade-M7
  • Key Responsibilities:
  • Business Development & Target Achievement
  • Monitor daily/weekly/monthly performance of branches against set targets.
  • Drive new customer acquisition and cross-selling of relevant products.
  • Implement marketing and customer acquisition campaigns to support business growth.
  • Branch Engagement & Enablement
  • Act as a bridge between product teams and branch banking teams to ensure smooth delivery and implementation of strategies.
  • Provide product training, refresher modules, and on-ground support to branch teams.
  • Facilitate lead management, campaign tracking, and ensure conversion of leads to business.
3. Portfolio Management & Deepening :
  • Focus on improving book size, product holding per customer, and customer activation.
  • Analyze branch portfolio health , initiate reactivation campaigns.
  • Drive customer segmentation and offer appropriate solutions to enhance wallet share.
4. Governance, Compliance & Quality
  • Minimize errors and rejections by strengthening process awareness at branch levels.
  • Conduct periodic audits, mystery shopping, and implement feedback mechanisms.
5. MIS & Review
  • Publish branch-wise performance MIS and dashboards for leadership visibility.
  • Prepare monthly and quarterly review decks and participate in performance reviews.
  • Use data analytics to identify gaps and growth opportunities.

Kotak Mahindra Bank