Sr. Professional Services Consultant - India

India
Permanent
Full-time

2 months ago

The Sr. Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of Tungsten Automation Corporation products.Key ResponsibilitiesThe Sr. Professional Services Consultant must be able to:

Deliver Tungsten Automation Corporation solutions to customer based on requirements document
Provide technical leadership to customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements
Work closely with project manager to keep projects on schedule and within budget
Function as the Tungsten Automation Corporation subject matter expert when onsite at the customer’s location
Work independently in developing a solution per the customer’s requirements
Document all customer-specific configurations
Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions

Required Skills

Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer base
Multiple language skills are a plus (E.g., French, German, Dutch, etc.)
Consultative communications style, effective listener
Work collaboratively with team members, understand team objectives and help team meet these objectives
Understand customer’s goals and objectives
Adhere to established work schedule and plans
Demonstrate attention to detail
Demonstrate strong listening skills, asking questions to clarify for understanding
The ability to develop and manage multiple projects and project teams simultaneously while remaining detail-oriented
Strong technical, analytical, and problem solving/troubleshooting skills
Understanding of software development, architecture and customization
Familiarity with Enterprise Application Services
SQL Server based skills; in areas such as MS SQL Server architecture, design, and tuning
Experience writing scripts using SQL, PL/SQL, and ASP.NET programming languages
Ability to understand the functional design and technical project requirements
Working knowledge of one of the following domain: AP, AR, Payroll, HR, etc. workflow, BPR and/or SAP
Escalate support issues with appropriate internal resources when necessary
Transfer/share technical knowledge to others team members
Accurately and professionally document all work
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio)
Ability to work alternative shift and client hours when necessary
Ability to travel to customer project locations as needed

Required Experience

Experience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspective
Bachelor’s Degree or equivalent in Computer Science, Information Systems or related specialization.
6+ years’ experience in the field or a related area preferred
Must have excellent communication skills, strong organizational abilities and a high degree of attention to detail.
Consultative communications style, effective listener
Good presentation and organization skills
Ability to collect and document business requirements, technical requirements and process flows

Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/VetsWhile the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.This position is located at The V IT Park, Capella Building, Floor 6, Plot No. 17, Software Units Layout, Madhapur, Hyderabad, TG. .

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