Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - Kalyan - Sarvodaya Mall - CSE

Tata Capital

  • India
  • Permanent
  • Full-time
  • 15 days ago
Job Description:Key Objective of the Job:Timely recovery of dues, maintaining customer relationships, monitoring accounts, and ensuring compliance with legal and company policies to meet collection targets and mitigate financial risks.Top of FormBottom of FormKey Deliverables:a)Collection Activity
  • Achieve assigned collection targets for SLCV&PV (in the 0-3 range)
b)Customer Management
  • Ensure that the daily visit and the customer target is met
  • Ensuring regular contact with existing clients to maintain company's presence
c)Adherence to the Process
  • Should adhere to the laid down processes
  • Accept Challenges
  • Should be able to work under challenging environment
d)Document management
  • Ensure all collection documents are submitted correctly and on-time
Education Qualification:12th Pass/ GraduateSpecialized job competencies:Functional Competencies
  • 1) Communication Skill
  • 2) Negotiation Skill
  • 3) Market/Industry Knowledge
  • 4) Knowledge of Collections (Policy, Procedures & Scheme)
Behavioral Competencies
  • Execution Excellence
  • Customer Centricity
  • Fostering Synergy
Hiring Parameters:
  • Should have patience
  • Should be comfortable in moving in fields
  • Prefer local candidate
  • Should have two wheeler license

Tata Capital