Business Systems Analyst

Chegg

  • Delhi
  • Permanent
  • Full-time
  • 1 month ago
Job DescriptionWe are seeking a detail-oriented and analytical Business Systems Analyst with 3–4 years of hands-on experience in NetSuite ERP and Zuora Revenue. In this role, you will serve as a key liaison between business stakeholders and technical teams, helping to optimize and support our financial systems and processes.Responsibilities
  • Collaborate with Finance, Accounting, and IT teams to gather and analyze business requirements related to NetSuite and Zuora Revenue.
  • Configure, maintain, and enhance NetSuite ERP modules including GL, AP, AR, and Order-to-Cash.
  • Support and optimize Zuora Revenue (RevPro) configurations, including revenue recognition rules and reporting.
  • Translate business needs into functional specifications and work with developers or vendors to implement solutions.
  • Perform system testing, data validation, and support UAT for new features and enhancements.
  • Develop and maintain documentation including process flows, SOPs, and training materials.
  • Troubleshoot and resolve system issues, ensuring minimal disruption to business operations.
  • Assist in system upgrades, patching, and integrations with other business applications (e.g., Salesforce)
Requirements
  • Experience working on NetSuite, Zuora Revenue. Additional systems knowledge of Coupa, Blackline is a plus but not required.
  • Bachelor’s Degree in IT, Finance or a related field.
  • Proven track record of building strong cross-functional relationships with stakeholders.
  • Proven track record of enhancing technical platforms to increase usability, value, and efficient usage by non-technical audiences.
  • Experience with the following from a technical and user perspective: Microsoft Windows, MacOS, Office 365, Confluence, SharePoint, Slack, Bot platforms, Knowledge Platforms.
  • Candidate must be able to effectively communicate in a global organization.
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