Administrator - India Remittance & Cash Ops
MUFG View all jobs
- Bangalore, Karnataka
- Permanent
- Full-time
- Perform the duties of Maker for the activities assigned diligently.
- Understand the process / policies of the Bank and adhere to the needs.
- Work closely with overseas branch to process / execute the transactions as per accuracy / quality standards / SLAs of the Bank.
- Learn the system functions and adhere to the controls.
- Support overseas branch to resolve operational incidents / reporting (if any).
- Provide suggestion(s) to improve / streamline the operational processes.
- Develop and maintain strong stakeholder management with key stakeholderswithin MUFG.
- Support and resolve customer enquiries and provide excellent customer service.
- Work in partnership with Compliance to understand relevant operational guidelines, MUFGs standard procedures and local regulations and assess the impact on the daily operations workflow.
- Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.
- To support developmental projects relating to the Department.
- Good in teamwork
- Perform the checking process on operational issues, escalated by the less experienced members of the team.
- Perform the reconciliation of any daily pending transactions
- Support the Head of Department in determining the level of support on new MUFG product offerings by carrying out reviews on resourcing issues, internal policies, workarounds and system capabilities.
- Support the Head of Department in achieving the departments KPIs, set by the Branch Management.
- Support in managing the risk profile for the department.
- Support internal and external audits within the department by preparing documentation as required.
- Maintain good working knowledge of industry trends, products, relevant laws and regulations.
- Adhere to all company policies as well as guidelines.
- Minimum 1 to 3 years of relevant experience in managing Remittances and other payment products.
- Strong PC skills (MS Office).
- Knowledge of SWIFT message types and Payment Systems; T24, GPP, CHATS, RTGS,LVP etc.
- Exposure to Account opening process, static data maintenance process & customer data management.
- Exposure to clearing and payment processes (Both inward and outward).
- Understanding various system application used for clearing / deposit booking.
- Exposure to regulatory guidelines related to domain.
- Good interpersonal skills to deal courteouslyand effectively with others.
- Attention to details.