- Managing patient records: Keeping patient records accurate and up to date, including personal details and medical history
- Handling billing and insurance: Processing billing and insurance, and collecting payments
- Answering phone calls: Answering incoming calls and transferring them to the appropriate department
- Handling patient inquiries: Responding to patient questions and concerns
- Providing directions: Giving visitors directions and information
- Helping patients in distress: Helping patients who are anxious or distressed, and responding to emergencies
- Screening patient information: Checking patient information and insurance eligibility
- Greeting patients: Welcoming patients and visitors to the hospital
- Scheduling appointments: Making sure appointments are scheduled with the correct doctor and at the right time
Required Skills office coordinator, Front Desk Coordinator
Reinforcement Consultants
