Executive Assistant

• Provide comprehensive administrative support to multiple Senior Leaders, including complex diary management across time zones.
• Develop a strong understanding of executives’ priorities, workload and working styles in order to provide anticipatory and effective support.
• Build familiarity with executives’ internal and external stakeholders and support their broader leadership teams as required.
• Screen, prioritise and manage executive email inboxes, including drafting and responding to emails where appropriate.
• Organise, manage and maintain key documents, files and records.

• Support executive and leadership meetings as required, including preparation and distribution of agendas, papers, minutes and action logs.
• Proactively track meeting actions, follow up with owners and provide meaningful updates to executives.
• Support on‑site or virtual Board and senior leadership meetings as required, including preparation and coordination.

• Arrange complex domestic and international travel for executives in line with FNZ travel policies and internal processes.
• Process procurement requests and manage purchase orders as required.
• Reconcile monthly corporate credit card statements and process business and approved personal expenses for executives (including, where applicable, Non‑Executive Directors).

• Provide flexible administrative support outside of core executive coverage, including ad‑hoc tasks and projects as required to support business needs.
• Support the effective day‑to‑day running of the office environment where required, working closely with local and global Support Services teams.
• Contribute to cross‑cover within the Admin team, ensuring continuity of support during periods of leave or peak demand.
• Complete mandatory Risk, Compliance and other required FNZ training.

• Actively leverage AI-enabled tools (e.g. Microsoft Copilot and other FNZ‑approved technologies) to improve administrative processes, productivity and quality of output.
• Identify opportunities to streamline workflows, improve documentation and reduce manual effort across executive support and team processes.
• Share best practices and learning with the wider Support Services and Admin community.

• Minimum of 3 years’ experience in an Executive Assistant or Personal Assistant role, ideally supporting multiple senior stakeholders.
• Experience within a financial services, fintech or technology-driven environment would be advantageous.
• Demonstrated ability to work effectively across time zones and support senior leaders remotely.
• Highly organised, proactive and detail‑focused, with a strong service mindset and high standards of delivery.
• Comfortable working independently, taking initiative and managing competing priorities in a fast‑paced, delivery‑focused environment.
• Strong relationship‑building skills, with the ability to interact confidently with senior stakeholders, team members and service providers.
• Flexible and adaptable, with willingness to support a broad range of administrative tasks outside of core executive coverage.
• Strong problem‑solving skills, able to respond calmly and logically to changing priorities.
• High level of discretion and understanding of confidentiality requirements.
• Strong written and verbal communication skills.
• Advanced working knowledge of Microsoft Word, Excel, PowerPoint and Outlook; familiarity with AI‑enabled productivity tools is strongly preferred.
• Self‑directed, delivery‑focused and committed to continuous improvement.

FNZ Group