We are seeking a dedicated, hardworking, and fearless Key Account Manager (KAM) to 1/ upsell & retain existing partnerships with schools 2/ enroll new partnerships in their assigned regions. The ideal candidate will be self-motivated, possess strong negotiation skills, an understanding of Ed-Tech sales dynamics, and a how-to-partner mindset. The KAM will be responsible for driving timely contract renewals, identifying opportunities for revenue growth through upselling, and enroll quality schools. It's avery serious & challenging job.The Job (Duties & Responsibilities)- Build and nurture strong relationships with schools and key stakeholders to drive upsell & retention with existing partner schools.- Responsible for prospecting, initiating, negotiating and finalizing deals, offering solutions to new schools in the region.- Regularly monitor and report on sales pipelines and key performance metrics using the company's CRM system to ensure visibility and track progress.- Address client concerns proactively and resolve issues within 48 hours to maintain a high customer satisfaction level.- Ensure adherence to the company's commercial policies and maintain a consistent approach in all dealings with schools.- Work closely with internal teams to ensure smooth service delivery, from initial onboarding to ongoing support, enhancing the overall client experience.The Person (Skills, Qualifications, Attitude)- Experience of 6-9 years in Sales and Client Retention in the B2B domain.- Tier 2 MBA and/or Engineering degree, is likely, not essential- Strong interpersonal, negotiation, and problem-solving skills. Commercial smarts and drive - both are essential.- Resilience, dedication, and ability to thrive in high-pressure situations.- Prior experience in the Education/Ed-Tech sector is highly desirable.- Locations: Bangalore, Hyderabad, Chennai, Delhi- Open to travel extensively- Hands On - sharp shoote (ref:updazz.com)