Support Executive Google workspace -Indore Chennai

Diverse Lynx

  • Chennai, Tamil Nadu Indore, Madhya Pradesh
  • Permanent
  • Full-time
  • 1 day ago
Hiring for Support Executive Google workspace -Indore ChennaiJOB DESCRIPTON :(a) Response, diagnosis, resolution and tracking by phone, email, chat of customer support queries
(b) Maintain response and resolution speed as defined by Service Level Objective (SLOs)
(c) Keep high customer satisfaction scores and follow quality standards in 90 of cases
(d) Use existing knowledge base to provide a customer facing root cause assessment and
(e) Provide customer facing bug progress summary using available tools and platforms

Diverse Lynx