- Excellent verbal and written communication skills.- Experience writing/editing troubleshooting, procedural information, and reference information.- Ability to simplify complex technical topics into engaging content.- Familiarity with standard style guides and their recommendations.- Have a functional knowledge of SEO concepts.- Familiarity with social media management and content tools (e.g., Hootsuite, Buffer, Canva).- Understanding of SEO, content structuring, and keyword research.- Proactive, collaborative, and able to manage multiple projects in a deadline-driven environment.- Familiarity with technology and other technical concepts from a variety of industries is an advantage (ref:updazz.com)