IT Specialist

Bangalore, Karnataka
Permanent
Full-time

16 days ago

Role Overview:The IT Specialist will be responsible for managing and resolving high-level technical issues, supporting end-users, and ensuring the smooth operation of IT infrastructure in AMETEK India. This role is ideal for a seasoned IT professional with a strong technical background and excellent troubleshooting skills. The ideal candidate will contribute to optimizing processes, driving system improvements, and collaborating with global teams to uphold best practices.Key Responsibilities:

Technical Support:

Act as the primary point of contact for resolving complex technical issues and escalations.
Provide hands-on support for IT infrastructure, including servers, networks, hardware, and software applications.
Troubleshoot and resolve incidents within established SLAs, ensuring a high standard of service delivery.
System & Infrastructure Maintenance:

Oversee system updates, patches, and upgrades, and monitor systems to ensure reliability and security.
Collaborate with IT teams globally to maintain network integrity and optimize system performance.
Manage and support corporate IT infrastructure, including Windows, Linux, and Mac environments.
Project Support:

Assist in the implementation of new technologies, enhancements, and integrations.
Lead or participate in IT projects such as network upgrades, infrastructure deployments, and system migrations.
Ensure projects are completed within budget and timelines, maintaining minimal disruption to business operations.
Security & Compliance:

Ensure that IT support processes adhere to company security policies and regulatory requirements.
Support data protection and compliance initiatives, including regular audits and risk assessments.

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Minimum of 5 years of experience in IT support, system administration, or a related role, preferably from Manufacturing industry.
Strong proficiency in Windows, and preferably in Linux, and/or Mac OS environments.
Hands-on experience with networking, Active Directory, Office 365, and virtualization technologies (e.g., VMware, Hyper-V).
Familiarity with ITIL practices and certifications such as ITIL, CompTIA, or Microsoft are a plus.
Excellent problem-solving skills with a strong commitment to delivering outstanding customer service.
Ability to work independently, manage multiple priorities, and communicate effectively with both technical and non-technical users.
Experience with security and compliance best practices.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.

AMETEK

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