Project Manager Technical Project Mgmt. (IT) Specialist

Pune, Maharashtra
Permanent
Full-time

2 months ago

Job Category: Technical Project Mgmt. (IT)Job Description:Position Summary:Vertiv is focusing on overhauling the technology landscape of the Service business and requires an IT Technical Project Manager / Business Analyst to drive requirement gathering, align on priorities, plan activities and follow up with implementation to make sure business requirements are met and the adopted technologies provide the expected value.This role will work closely with business stakeholders, and it will be responsible for capturing requirements, translating the requirement to technical documentation, aligning with developers on efforts and monitoring execution of changes.This role requires analytical skills, understanding of IT systems, integrations, and service processes.The activities in scope are related to the implementation of additional functionalities, enhancements, re-engineering of software applications, and related integrations, used to sustain and improve Vertiv Service business.Key ResponsibilitiesRequirements Gathering & Analysis, Documentation

Facilitate discussions with stakeholders, document and validate business requirements
Translate business needs into functional and non-functional requirements for developers.
Act as the bridge between business stakeholders and IT/development teams.
Create effective presentations to clarify deliverables and plans

Solution Design, and Quality Assurance

Contribute to the technical solutioning discussions with the developers
Define and lead the delivery plan to implement the technical solution

Testing & Quality Assurance

Overview of the change management process to rollout changes
Define and support functional, regression, and UAT (User Acceptance Testing) cycles.
Track defects, issues, and resolutions to ensure system quality.

Interactions

Managers or functional people in the Service line of business
Managers and developers people in the IT Department
3rd Party Vendors

Qualifications & RequirementsEducation

Master/bachelor's degree with preference for Information Systems or Computer Science as field of study

Experience

5+ year of experience in the role of IT Business Analyst or Project Manager in global context

Requirements

Fluency in English (oral and written)
Strong ability to work effectively with business managers, leading business process analysis and documenting requirements
Strong ability to lead the delivery in IT projects in global contexts
Strong ability to work effectively with developers and IT operations staff
Good knowledge of IT enterprise architecture and applications landscape
Good knowledge of ITSM processes
Good knowledge of Agile development methodology

Is a plus:

Knowledge of Oracle enterprise solutions:

Oracle Integration Cloud
Oracle CX Sales and Service (Redwood)
Oracle Digital Assistance
Oracle EBS
Knowledge of ServiceNow, or other enterprise ticketing system
Knowledge of Jira, or similar Agile project management tools
Professional certifications in Business Analysis or Project Management

About the Team:Work AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.Equal Opportunity EmployerWe promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Vertiv

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