Principal Consultant
- Delhi
- Permanent
- Full-time
- Design, develop, and deliver comprehensive training programs (product, service, sales, and soft skills) for frontline personnel in the HCV domain.
- Undertake rigorous, ongoing content development aligned with market trends, product updates, and business priorities.
- Track and analyze competitor activities and market intelligence on a daily basis; integrate findings into training content for field relevance.
- Ensure timely dissemination of competitive insights to all regional teams and participants.
- Manage and mentor a team of Regional Trainers across North, South, East, and West zones, ensuring alignment in training delivery and content.
- Drive training penetration across all regions, focusing on underperforming areas and deploying corrective measures using provided tools and strategies.
- Monitor and report region-wise training percentages, attendance, engagement levels, and outcomes.
- Conduct periodic reviews with regional trainers, ensuring consistent delivery and performance improvement.
- Submit weekly performance dashboards and progress reports to the client and internal stakeholders.
- Coordinate and execute 21 days of training per month as per the client's mandate.
- Adhere strictly to a 6-day working week schedule.
- All travel must be conducted at night as per client directive to maximize training efficiency.
- Conduct Training Needs Analysis (TNA) and deliver targeted interventions based on feedback and performance metrics.
- Leverage modern training methodologies and digital tools (LMS, e-modules, virtual classrooms) for enhanced delivery.
- Degree/Diploma in Mechanical or Automobile Engineering; MBA preferred.
- Minimum 8-12 years of experience, with 3-5 years in a leadership training role in the HCV or broader automotive sector.
- Deep knowledge of HCV technologies, dealership operations, and customer service standards.
- Strong skills in instructional design, technical writing, and training facilitation.
- Hands-on experience in managing a regional training team and tracking performance metrics.
- Proficiency in English and at least one regional language.
- Certification in training delivery or instructional design (e.g., TOT, NLP) is a strong advantage.
- Must be open to extensive travel across India, exclusively at night as per client requirements.