Inside Sales Representative - freight forwarder -Mumbai (Andheri)

Key Responsibilities:

Proactively reach out to prospective customers via phone calls, emails, and other communication channels to introduce our products/services and generate sales leads.
Qualify leads and identify potential customers' needs by conducting thorough research and understanding their business requirements.
Develop and maintain strong relationships with existing customers to ensure customer satisfaction and promote repeat business
Provide product information, pricing, and quotes to customers and address any inquiries or concerns they may have.
Follow up on leads and sales inquiries to close deals and meet or exceed sales targets.
Stay updated on industry trends, market developments, and competitor activities to identify sales opportunities and potential challenges.
Participate in sales meetings, training sessions, and workshops to enhance product knowledge and sales skills.
Collaborate with other departments, such as marketing and customer service, to ensure a seamless customer experience.

Requirements:

Bachelor's degree in Business Administration, Marketing, or a related field.
Proven track record of success in sales, preferably in an inside sales role.
Excellent communication skills, both verbal and written, with the ability to articulate product features and benefits persuasively.
Strong negotiation and persuasion skills with a customer-focused approach.
Ability to work independently as well as collaboratively in a team environment.
Highly organized with excellent time management skills and the ability to prioritize tasks effectively.
Adaptability and resilience to thrive in a fast-paced and dynamic sales environment.
Positive attitude, self-motivated, and results-oriented.
Willingness to learn and continuously improve sales techniques and product knowledge.