Operations Associate (Logistics)
Easyship
- Bangalore, Karnataka
- Permanent
- Full-time
- Manage inbound Sales requests for Logistics Projects quotes; develop a shipping project plan and quote to Sales team.
- Execute Logistics Projects from end-to-end, including booking freight, managing partner & client coordination, tracking goods to destination, ensuring accurate and timely fulfillment operations with warehouse partners.
- Track and report on each project's timeline and profitability; solve challenges and escalate when needed.
- Manage a global network of 3PL and carrier partners; hold partners accountable to service level agreements.
- Develop weekly and project-based roadmaps to drive accountability and adherence to timelines.
- Be the resident expert on Easyship Logistics capabilities and restrictions.
- Communicate effectively with client and sales to ensure all project details are accurately conveyed in a timely manner.
- Proactively identify problems, create solutions, and implement improvements.
- 2 years of experience working in a logistics or supply-chain operations role. Graduates are welcome and can be considered as a junior role.
- Ability to multi-task and deal with time pressure
- Ability to coordinate meetings and discussions with remote teams spread across multiple locations.
- Hardworking and reliable. Not afraid to run the extra mile.
- Rigorous attention to detail
- Excellent written and verbal communication skills
- MS Excel skills (Working with large data sets, lookups, and pivots).
- High proficiency in English (verbal & written)
- Knowledge of small parcel shipping, freight forwarding and e-commerce. Project management experience would be a plus.
- Experience working with JIRA or other Project Management Software would be a plus.
- Experience in , eCommerce, 3PL, Parcel/Post, or Logistics industries would be advantageous
- Knowledge of warehouse management systems (WMS) and other automation technologies used in fulfilment operations
- Competitive Equity Package: Earn more than just a competitive salary. Receive equity shares to gain wealth as the company grows.
- Gym & Wellness Reimbursement: Training for a big race? Don't sweat it. We offer gym reimbursement for all employees.
- Generous Vacation Policy: We think time off is essential… and we encourage it!
- Duvet Day: Perfect for those cold winter days, when you don't want to escape the warmth of your bed!
- Mental Health Day: You deserve a day off! A chance to recharge and enjoy 'Me Time'
- 4 weeks of 'Work from Anywhere': Whether you're working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland - just make sure to send us a picture!
- Professional Development: We're here to help you hit your career goals to help get you where you want to be.
- Company issued laptop: Who wants to work from their personal laptop? Let's keep work and personal life separate!
- Unlimited Coffee, Drinks & Healthy Snacks: Because we love spoiling our team!