Entity: People, Culture & CommunicationsJob Family Group: HR GroupJob Description:At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement.We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.Operations & Advisory (O&A) is an internal global shared services and technology solutions organisation within People, Culture & Communications. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business & Technology Centres and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience.The purpose of the Solution Lead (SL) is to own and drive TA and Onboarding Solutions within People, Culture & Communications (PC&C), encompassing both process and technology, ensuring that we deliver a great and efficient service for our people. The Solutions Lead will build strong partnerships across PC&C – with the relevant centres of expertise; system integrators, services teams and within the wider solutions teams. The Solutions Lead will apply their technical expertise (process and technology) to deliver stable operations alongside projects, transformation and innovation.The Solutions Lead for TA and Onboarding will own and drive a portion of the People & Culture (P&C) technology solution, ensuring efficient and effective solutions are developed and maintained, through strong partnerships and technical expertise.What you will do:Manages a portfolio of Talent Acquisition (TA) or candidate Onboarding and Background Screening technology solutions and products within the wider Talent Solutions organisation and maintains the health and operational integrity of solutionsGathers requirements, develops and sandboxes solutions, partners with configuration and design SMEs, tests, and supports the deployment of changesManages a backlog of changes and maintenance; prioritising fixes and issues utilising Azure DevOps (ADO) as the system of record for technology productsBuilds positive relationships with vendors, Technology, PC&C, and O&A colleagues to ensure optimal outcomes for TA and Onboarding stakeholdersEnsures compliance with regulatory, data privacy and digital security requirements, and any other policy, legal or mandatory requirements relating to Talent Acquisition, Onboarding or Background Screening / Vetting.Research to resolve process and technical problems, recommend solutions to collaborators, partner with configuration peers to ensure build and configure quality solutions; and test where required.Facilitate design sessions, lead configuration, coordinate testing, and complete cutoverCollaborate with stakeholders, especially with Global Experience Owner (GEO) for TA and Onboarding, Procurement, Data Privacy, Legal and Technology partners.Plan, cost, builds a business case, consult and implement continuous improvements to solutionsPlan and implement substantial aspects of change projects, act as the technology product owner – this could be vendor SaaS, internal products, PowerBi tools, or AI.Evaluate, communicate, and coordinate functional and technical impacts of decisionsMaintain all operational and technical documentationSupport bp as a thought-leader in relevant technology through external networking and tech landscape analysisWhat you will need:Degree or professional qualification in a relevant field, or equivalent experience.5+ years of experience in managing HR systems, business analysis, process development / documentation and experience of relevant configuration and / or process supportExperience in partnering with Talent Acquisition as a Product Owner / SME of a corporate ATS in a global environmentExperience of designing solutions for technology products with a Talent Acquisition collaborator group, from receiving issue through to design to cutover and managing post release remediationAbility to communicate multiple solutions in a structured manner, make sound recommendations and understand TA business driversActively working to develop capability with an equal blend of EQ, IQ and drive.Sound understanding of trends in the relevant process / technology areasExperience working within a global organisation, including using social media style tools to support communications and engagement across time zonesSkills:Legal and regulatory environment and complianceStakeholder managementContinuous improvementPerformance and planningPsychological safetyCommercial competenceAgile core principlesBudget managementCustomer service delivery excellenceResilienceLeadershipCustomer centric thinkingKnowledge sharingTechnical:Digital fluency for implementing high-quality digital products and solutionsIndependent judgement and team contributionKnowledge of HR information systems and experience in designing/configuring Talent Acquisition business processesTranslating business requirements into functional designsSolid attention to detailStrong security and confidentiality practicesProblem solving, troubleshooting, and analytical skills with continuous learningPeople and business focus aligned with end user/business and bp strategyStakeholder management and ability to influence key business partnersEvaluating and driving valuable solutions to improve business engagementOutstanding verbal and written communication skills with a passion for customer serviceProject management experience with Agile and Waterfall methodologiesBusiness analysis skills: timeline planning, requirements definition, documentation, test planning, deployment approachesAccurate information collection to understand and assess client needsAdept documentation abilities for business requirements, configuration documentation, test scripts, and meeting notesPrioritizing feature work and completing tasks independently with timely follow-up and resolutionAbility to work on multiple concurrent projects with minimal supervisionBehavioural:Independent judgement and team contributionExperience contributing to great employee/user experiencesWhy join our team?At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an environment in which everyone is respected and treated fairly.There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future.Apply now!Travel Requirement Negligible travel should be expected with this roleRelocation Assistance: This role is not eligible for relocationRemote Type: This position is a hybrid of office/remote workingSkills: Agility core practices, Analytical Thinking, Business Development, Communication, Configuration management and release, Conflict Management, Data Analysis, Decision Making, Design Thinking, Developing and implementing strategy, Digital fluency, Digital innovation, Documentation and knowledge sharing, Leading transformation, Managing strategic partnerships, Managing volatility, Market Scanning, Organizational knowledge, Performance and planning, Product Ownership, Project and programme management, Talent Strategy, Testing and quality assurance, User Experience DesignLegal Disclaimer:We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please .If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
