Company Name : Willware TechnologiesRole : Servicenow ITOM DeveloperExperience : 4+ YearsLocation : PAN IndiaKey Responsibilities:Implement and configure ServiceNow ITOM modules (Discovery, Service Mapping, Event Management)Perform MID Server setup, configuration, and troubleshootingManage Discovery schedules, patterns, and CMDB integrationConfigure and maintain Event Management (alerts, rules, correlations)Develop and maintain Service Mapping for business servicesIntegrate ServiceNow with cloud platforms like AWS, AzureMonitor IT infrastructure and ensure system availabilityAutomate workflows using Flow Designer / scripting (JavaScript)Work closely with ITSM teams for incident and problem managementMaintain CMDB data accuracy and healthRequired Skills:Strong experience in ServiceNow ITOM moduleHands-on with:DiscoveryService MappingEvent ManagementKnowledge of CMDB (Configuration Management Database)Experience with MID Server configurationBasic scripting knowledge (JavaScript)Understanding of IT infrastructure (servers, networks, cloud)Experience with integrations (REST/SOAP APIs)Preferred Skills:Experience with Cloud Management (AWS / Azure)Knowledge of Operational Intelligence / AIOpsServiceNow certifications (ITOM / CSA / CIS)Understanding of ITIL framework