Senior Business Intelligence Developer
FM India
- Bangalore, Karnataka
- Permanent
- Full-time
- Develop business intelligence solutions.
- Partner with business users, SMEs, and analysts to understanding reporting and needs; participate in developing and documenting requirements.
- Develop business intelligence solutions using technologies such as Analysis Services, SQL Server, PowerBI, SSRS, and languages such as PowerShell, DAX, SQL, and others as needed.
- Validate business intelligence solutions are accurate through detailed and disciplined testing methodologies.
- Ensure data visualizations are creatively designed, are easy for users to comprehend, and answer critical business questions.
- Build a strong foundation of data expertise.
- Understand source systems, business concepts, and data flows into Data Analytics systems.
- Understand and infer relationships between business and data subject areas.
- Build physical data models that align with enterprise logical models, and support current and future reporting needs.
- Support users and production applications.
- Analyze and assess reported data quality issues, quickly identifying root cause.
- Fix productions issues quickly, with appropriate validation and deployment steps.
- Provide clear and professional communication to users, management, and teammates.
- Provide ad hoc data extracts and analysis to respond to tactical business needs.
- Participate in effective execution of team priorities.
- Identify work that needs to be done and should be entered into team backlog.
- Organize known tasks, following provided prioritization.
- Escalate colliding priorities
- 5+ years of experiencerequired to perform essential job functions.
- Experience with programming scripting Experience with SDLC and development practices.
- Experience with data warehousing concepts and related technologies Experience with MS SQL Server, Microsoft Power BI, Integration Services SSIS, Analysis Services SSAS and Azure Strong.
- Organizational and interpersonal skills including written and verbal communication skills.
- Independent analytical thinker, problem solver, leadership skills, team player, and customer focused.
- ITSM Reporting & Analytics (Ivanti / Xtraction) Servicenow.
- Deep expertise extracting, analyzing, and reporting data from the Ivanti platform using Xtraction to deliver actionable ITSM insights.
- ITIL / ITSM Process Knowledge.
- Strong understanding of ITIL-aligned ITSM practices and how reporting supports service performance, compliance, and continuous improvement.
- Data Modeling, Warehousing & ETL.
- Experience designing data models and managing ETL processes to ensure accurate, reliable reporting across ITSM domains.
- Technical Reporting & Scripting Skills.
- Proficiency in SQL and familiarity with scripting languages such as PowerShell and Python, along with reporting platforms (Power BI, SSRS, SQL Server, Azure).
- Analytical Problem-Solving & Stakeholder Communication.
- Strong analytical and troubleshooting skills combined with the ability to communicate insights clearly to technical and business stakeholders.