Senior Product Owner

Ferguson

Bangalore, Karnataka
Permanent
Full-time

10 days ago
Apply easily

About FergusonFerguson is the largest value-added distributor serving the specialized professional in the residential and non-residential North American construction market. We help make our customers’ complex projects simple, successful and sustainable by providing expertise and a wide range of products and services from plumbing, HVAC, appliances, and lighting solutions to pipe, valves and fittings, water and wastewater solutions, and more. Headquartered in Newport News, Virginia, Ferguson has sales of $29.6 billion (fiscal year ’24) and approximately 35,000 associates in nearly 1,800 locations.ANSR is the market leader in enabling organizations to build, manage and scale global teams through Global Capability Centers (GCCs). ANSR’s full-stack GCC platform, comprising end-to-end Al- enabled products and services, is trusted by the world’s best companies to help them set up, manage, and run their high-impact technology centers. Since its inception, ANSR has established over 125 GCCs, aggregating to over 125k enterprise talent, with over $2B in investment and using over 12M sq ft of workspace.Visit ansr.com for more information.Job DescriptionJobTitle:Senior ProductOwner
Summary:
We are looking for a Senior Product Owner (SPO)to join our team and serve as the connectivetissue betweenengineeringandproduct.Thisrolewill workcloselyunderthedirectionofa Product Manager and will be responsible for translating complex technical concepts into clear, actionable user stories and tasks. The ideal candidate has a strong technical background and thrives in environments where they can help engineering teams stay aligned with product goals.
Responsibilities:

Collaboratewithengineerstointerprettechnical discussionsandconvert themintowell-defined user stories and tasks.
Ownthegroomingprocess: breakdownepicsinto smallerstories,ensure clarityofacceptance criteria, and maintain a prioritized backlog.
SupporttheProductManager inexecutingtheproductroadmap byaligningtechnical execution with business goals.
ParticipateinAgileceremoniesincludingsprintplanning, stand-ups,andretrospectives.
Maintainadeepunderstandingofthetechnical architectureanddependenciestoinform backlog prioritization.
Ensurethatreleasesaredeliveredontimeandmeetquality standards.
DefineandtracktechnicalKPIstomeasure progresstowardproduct goals.
Continuouslyseekfeedbackfromengineering,QA,UX,andstakeholderstorefinerequirements and improve delivery.
Drivethecollectionandanalysisoffeedbackfrominternaluserstoidentify technical improvements
Facilitatethecreationofproblemstatementsanduserstories by workingwithengineersandarchitectsto ensure technically sound acceptance criteria and efficient implementation paths.
Ensureproductsandreleases arelaunchedcorrectly and onschedule.
Recommendimprovementstotechnical infrastructureandengineeringefficiencyinalignment withthe technical product vision led by architects.
Strongtechnicalbackgroundwithexperienceinsoftwaredevelopmentorengineering.
Deep understanding of salesforce sales cloud and salesforce service cloud and exposure to E-commerce.

Qualifications:

3+yearsofprovenexperienceasaTechnicalProductOwner,TechnicalBusinessAnalyst,or similar role preferably in Salesforce CRM.
Strongtechnicalbackgroundwithexperienceinsoftwaredevelopmentorengineering.
Proficiencyininterpretingandcommunicatingtechnicalconceptstonon-technical stakeholders.
Experienceworking withcloudplatforms,APIs,andmodern developmentpractices.Experience with Azure, Salesforce, and Java preferred.
UnderstandingofDevOpstoolsandpractices (e.g.,Docker,Kubernetes, Jenkins).
Designthinking mindset.
Experienceworking inAgileframework.
Excellentcommunication,organizational,andproblem-solvingskills.
Knowledgeofdatabasetechnologies(SQL,NoSQL)anddatawarehousing concepts.
Self-motivatedwiththeability toinspireandmotivateateam.
Abilitytoeffectivelyengageandmotivate largegroupsbyprovidingthought leadership.
Adaptableandproactivelyabletomovewithchange whilemaintainingapositiveattitude.
BS/BAinComputerScience, HumanComputerInteraction,orrelatedfield; MS desired.
Demonstratedproject managementexperience.
Leadingbyexampleandembodyingourvalues.

TechnologiesandToolsRequired:

ProficiencyinAgileprojectmanagementtoolssuchasJira.
ExperiencewithCRMsystemslike Salesforce.
FamiliaritywithUXdesigntoolssuchas Figma.
Knowledgeofsoftware developmentframeworkslike React,Angular,orVue.js.
UnderstandingofdataanalysistoolslikeTableau, PowerBI,orGoogle Analytics.

OtherDuties:
Pleasenotethisjobdescriptionisnotdesigned tocoverorcontainacomprehensive listingofactivities,duties,orresponsibilitiesthatarerequired oftheemployeeforthisjob.Duties, responsibilities, and activities may change at any time with or without notice.Competencies:
Toperform thejobsuccessfully,anindividualshoulddemonstratethefollowing competencies to perform the essential functions of this position:

Problem-solving:Abilitytoassess situationsandresolve issuesefficientlyandeffectively.
Interpersonalskills:Strongability tocollaboratewithothers,maintain confidentiality, contribute ideas, and handle disagreements professionally.
Oralcommunication:Proficientinexchanginginformation,askingconstructivequestions,and explaining ideas clearly.
Writtencommunication:Excellentskills incommunicatingwithtechnicaltalent, business experts and customers.
Planning/organizing:Effectiveinprioritizingtasksandmanaging timeefficiently.
Qualitycontrol:Thoroughinproducinghigh-qualityworkandensuring accuracy.
Adaptability:Abilitytoembrace changeandmaintainpositive attitude.
Dependability:Reliableinmeeting deadlines,completingtasks, andbeingopentofeedback.

Ferguson