DesignationSENIOR MANAGERNo. of Positions1Experience4.5-8 YearsSkill (Primary)PMO-Program Management-Program ManagementQualificationB-TechJob Description (Posting).tracking progress and comparing it with planned progress Monitor deliveries against plan and create corrective actions provide direction and support to project team Perform periodic quality assurance on projects work products and deliverables constantly monitor and report on progress of the project to all stakeholders present reports defining project progress, problems and solutions implement and manage project changes and interventions to achieve project outputs project evaluations and assessment of results (1.) To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback and satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan and Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administratorsorteam members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as and when required. (5.) To ensure on-time resolution and quality compliance of escalated ticketsorincident as per the agreed SLA
