Assistant Manager - Banking and Capital Markets (BCM)
Genpact
- Noida, Uttar Pradesh
- Permanent
- Full-time
- Leading day to day operations and taking care of process metrics
- Proactive approach in recognizing emerging trends like potential frauds, accuracy, staffing challenges and fix them
- Identify process anomalies and get those fixed
- Drive efficiency in teams every year
- Ability to communicate efficient with client and the process management on issues related to the subject
- Provide Critical VOC / observations or bring up patterns to the business in case of any anomalies
- Resource should have ability to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.
- Proven ability to work with customers and efficient communicating anomalies
- Any graduate
- Relevant experience in banking operations
- Experience with Six Sigma tools
- Excellent Interpersonal skills.
- Experience in managing a banking process
- Excellent analytical skills, MIS understanding, have a good knowledge of PowerPoint presentations
- Flexibility to quickly shift priorities, multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion