Operations Team Member-Support Services-Quality Control-Operations 360
- Mumbai, Maharashtra
- Permanent
- Full-time
- Coordinate with various Product teams
- Coordinate with RPC's
- Conduct Trainings for RPC's
- Conduct meetings and coordinate with different business units
- Ensure Processes which are released to RPC's and confirmation is obtained for implementation
- Perform GL Reconciliation
- Coordinate with IAD audit and coordinate with RPC's for closure of audit observations
- Should have knowledge of KYC documents and regulations
- Identification and Implementation of the Quality Checks to be done on the new processes released of Retail Liability Operations
- Performing quality control checks as per the defined parameter
- Performing regulatory activities, tracking and reporting the same within defined timelines
- Identifying controls for system validations
- Liaising with Departments like Compliance/Product/ Process/ Legal/ Marketing as and when required
- Implementing controls prior and post Audit findings
- Periodic vendor visit
- Conduct regular trainings
- Interacting with various stake holders
- Should have good knowledge on Excel, Word, PPT
- Knowledge of building queries for extracting data from reporting systems
- Knowledge of KYC guidelines