Customer Care Executive

GoodVibes Placement Services

Indore, Madhya Pradesh
Rs. 11,000 per month
Permanent
Full-time

1 month ago

Company OverviewGoodVibes Placement Services is a renowned recruitment and outsourcing firm based in Indore. With a mission to reduce unemployment in India, we specialize in providing highly qualified professionals for various management levels. Our commitment to client success drives us to deliver excellent services and ensure customer satisfaction.Job OverviewGoodVibes Placement Services is seeking a Customer Care Executive to join our team in Indore, Madhya Pradesh, India. As a Customer Care Executive, you will be responsible for providing excellent customer service and building strong relationships with clients. This is a full-time position suitable for freshers with less than 1 year of experience.Qualifications and Skills

Good Communication Skills
Graduate / Undergraduate
Freshers / Experience
Rotational Shifts
6 Days Working
Age Limit :- 30 Years
Salary :- 10k-11k in hand +Incentives
Location - Indore

Roles and Responsibilities

Handle incoming customer inquiries and provide appropriate solutions
Build and maintain strong client relationships through effective communication
Resolve customer complaints or problems in a professional and timely manner
Collaborate with internal teams to address customer needs and requests
Keep accurate records of customer interactions and transactions
Upsell products or services to existing clients as per their needs
Stay up-to-date with product knowledge and company policies
Ensure customer satisfaction and strive for continuous improvement

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