AccountabilitiesKey Performance Indicators( Accountabilities indicate your primary responsibilities)(Key Performance Indicators are the measurement parameters and target, which define your accountabilities and responsibilities.
Key Account Management
MIS
New Order Generation
Coordination with Customer & Plant
s
Payment follow-up.
Ø Establish and maintain productive business relationship with existing customers.Ø Ensuring expansion of business with the existing customers by getting repeats / new orders.Ø Ability to understand and articulate customers’ requirements & expectations and settle terms and conditions in favor of business.Ø Provide first hand resolution to the customer complaints with the focus on 100% customer’s satisfaction.Ø Inform the management regarding the latest development and threats with the idea to overcome.Ø Update the information regarding the dispatches, OPS, & Payment collection pertaining to concerned account.Ø Explore the market with respect of the Opportunities available and the competitors.Ø Develop new clientele and ability to achieve projected target of Sales Generation by the management.Ø Developing the Sales strategies and plan for the achievement of sales targets.Ø Understanding the Plant’s manufacturing capacity and accordingly decide volume of goods to be dispatched to the customer by keeping customer informed about the same.Ø Ensure timely dispatch by efficiently coordinating with departments involved in execution of the order including dispatch and commercial departments.Ø Monitor daily basis dispatch & BSR Report and give schedule to the dispatch department accordingly.Ø Payment collections should be made out of customer within the stipulated credit time / limit allotted.QualificationsEducational Qualifications, Relevant Experience & Relevant Industry ExperienceØ Any GraduateØ MBA /PGDBMØ Should have minimum 5-10 years relevant experience in Flexible Sales.Technical and Behavioral SkillsØ Ability to work under pressure and meet fluctuating deadlines.Ø Positive attitude towards work and organization, Quality to take challenges.Attention to details
