
ServiceNow HRSD Associate Technical Consultant
- Bangalore, Karnataka
- Permanent
- Full-time
- Receive, Document, and Develop requirements for the HR Lifecycle event & HR Transitions project
- Working on HR related Performance Analytics Dashboards.
- Follow architecture governance structures, methodologies, and compliance activities to maintain regulatory compliance with enterprise ServiceNow standards
- Provide technical guidance, perform peer code reviews, and ensure software development best-practices are used to develop and fulfill requirements
- Take part in scrum development activities for complex requirements & project activities
- Take part in issue resolution within ServiceNow Modules used at Schneider Electric
- Create/maintain API & data integration processes between ServiceNow and other services
- Work with Enterprise Service Bus (ESB) and Integration Platform as a Service (iPaaS) technologies in conjunction with ServiceNow
- Collaborate with ServiceNow Support concerning issues and other technical aspects of the ServiceNow platform
- Proven experience in understanding & capturing business requirements, streamlining complex business / IT processes, and help manage / deploy ServiceNow capabilities / features in an agile manner
- Knowledge in Performance Analytics module is a must - Ideally with HR Module.
- Good leadership skills coupled with exceptional judgment and tact.
- Understanding of the ServiceNow best practices for development & configuration
- Ability to translate requirements into an enterprise solution, break it down in User Stories with a clear deployment roadmap
- Excellent knowledge and experience developing in JavaScript and on the ServiceNow Platform
- Strong analytical skills capable of assessing complex business requirements from real world scenarios and the ability to translate them into actionable target requirements
- Deep technical proficiency while the ability to keeping an eye on the bigger picture and future management of the ServiceNow Platform
- Ability to identify, prioritize, & weigh different development options, while balancing business, cost, and technology priorities
- Contributing to and driving global technology standard proposals and filing exceptions as required
- Excellent knowledge of infrastructure technologies, architectures, standards & processes, and a good understanding of infrastructure engineering processes
- Strong verbal and written communication skills
- Ability to manage multiple tasks in a fast-paced environment
- Good relationship building, facilitation & influencing skills, and experience of leveraging these on business leadership contexts
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
- Working on Agile / Scrum development process
- Bachelor's Degree in Computer Science or equivalent
- Experience within different modules within ServiceNow; ie ITSM, HRSD, CMDB,& EC Portal Development
- 5+ years of hands-on development experience on ServiceNow platform overall
- 2+ years of hands-on development & configuration on the ServiceNow Service Portal
- Should have worked on at least 1 end to end implementation of a ServiceNow module
- Certified ServiceNow Administrator
- ServiceNow Developer Certified (preferred)
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