F&B Executive
- Bangalore, Karnataka
- Permanent
- Full-time
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centreJob Description
- Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
- Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
- Ensure to attend to guest complaints, requests or inquiries regarding the services.
- Any matter which may affect the interests should be brought to the attention of the Management.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bengaluru at Gopalan Mall to ensure maximum cooperation, productivity, morale and guest service.
- Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.
- Degree level
- Relevant experience in F&B and supervising a team.
- Languages: fluent in the national language, English and a 3rd language would be a plus.