Global Bank Loan Administration
JPMorgan Chase
- Bangalore, Karnataka
- Permanent
- Full-time
- Oversight of day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management
- Overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
- Work with the ED & MD to develop goals for the team and ensure they are reached
- Review daily/monthly work process for team members, including daily and monthly checklists and see that all tasks are completed
- Ensuring that all staff are aware of daily tasks and deadlines are met
- Streamline team processes when needed
- Effectively communicating instructions from to team
- Timely escalation of any potential issues to ED & MD
- Assist in determining feasibility of new products and services
- Ensures deliverables are met / Signs off on new business and Service level agreements (SLA)
- Ensure Controls are adhered to and refreshed quarterly
- Implementation of new funds to be on-boarded
- Cross team training.
- Regular group meetings with the Group Managers to ensure constant communication and feedback about the overall Bank Loans operations performance
- Communicate with other areas in JPM Fund Services Client Service, Product, Sales, Portfolio Accounting, Technology
- Responsible for ensuring a standardised and efficient process
- Participate in the development of goals and execution of strategies within the department.
- Complete understanding of the NAV delivery process
- Ability to interface with management and clients
- Demonstrate ability to proactively identify issues and implement solutions.
- Strong organisational skills, concern for quality & accuracy and working to strict deadlines
- Excellent interpersonal skills, customer service orientation
- Good understanding of global investment markets and instrument types
- A willingness to work hard and go beyond expectations
- Strong organisational skills, concern for quality & accuracy and working to strict deadlines
- Excellent interpersonal skills, customer service orientation
- A willingness to work hard and go beyond expectations
- Leverage your unique background, experiences and skills to help innovate and add value.
- A Bachelors Degree or equivalent experience is preferred with typically 5 or more years experience in operations or related function
- Third level finance related study or accounting qualification is desirable
- Detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, MarkIt Partners
- Strong knowledge of all investment types
- Experience with implementing process improvement methodology and/or demonstrated experience with efficiency improvement
- Ability to effectively communicate with internal and external clients
- Ability to motivate staff and provide feedback when needed.
- Keen eye for detail, processes and deadline orientated