
Facilities Executive
- Bangalore, Karnataka
- Permanent
- Full-time
I want to work for JLL.Facility ExecutiveWork DynamicsWhat's this job involvesDetailed ResponsibilitiesFront Office Operations
- To provide management advice for Front Office for escalated issues during the shift.
- To ensure immediate response to all priority calls during the shift and follow escalation process
- To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep
- Attending the shift briefing
- To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services.
- To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client’s/VIP visits.
- To ensure that the housekeeping related issues are discussed with housekeeping Supervisor and also on priority for the shift and ensure there is an action and tracking for the issue closure.
- To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services.
- Identification, on time closure and reporting of snags.
- To discuss and assist facility manager on monthly basis on the vendor performance matrix.
- Ensure all the housekeeping related open issues are closed on priority and within TAT without escalations.
- To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas
- During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements
- To ensure random food samples test is done by Moody’s authorized vendor and results are taken up accordingly.
- To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria.
- To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic.
- Should conduct monthly random Kitchen audit of the vendors.
- Escalate Facility Manager and then Moody’s on escalations.
- Ensure the hygiene of the cafeteria vendors operating in stalls.
- Bachelor's degree in any stream
- Minimum 2-5 years’ Experience in facilities management or hospitality industry.
- Good communication skills
- Well-groomed and presentable all the time.
- Proficiency in MS office
- Language proficiency: English, Hindi and Kannada
I want to work for JLL.