Senior Engineer - IT (IDM Analyst)
R1 RCM View all jobs
- Noida, Uttar Pradesh
- Permanent
- Full-time
Location: Work from Home (WFH)
Shift: US Shift (EST – 6 PM to 3 AM IST)Job Summary:We are seeking a skilled IT Access Management Specialist to manage user access provisioning, deprovisioning, and ensure secure access management processes.Key Responsibilities:
- Process user access provisioning and deprovisioning requests via IDM tools.
- Assign roles based on subprocess and department.
- Handle ServiceNow tickets for access creation, modification, and deactivation.
- Provide email support for access-related queries and MFA setup assistance.
- Ensure timely processing of deactivation requests (within 24 hours).
- Maintain compliance with access control policies and SLAs.
- Experience with IDM tools and user access management.
- Familiarity with ServiceNow or similar ITSM platforms.
- Understanding of IT security principles and access control.
- Good communication skills for email and ticket-based support.
- Ability to manage multiple requests with attention to detail.
- Prior experience in IAM roles.
- B.Tech/BCA preferred (any graduate acceptable).