Position: Inside Sales ExecutiveExperience: 1+ yearsRole Overview:As a Domestic Inside Sales Executive, you will engage high-intent leads across India, guide parents through the purchase journey, and maximize lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you'll be part of a high-energy team that drives the company's primary revenue engine.Key Responsibilities:Lead Engagement & Conversion : Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.Upsell & Cross-Sell : Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targetsProduct Mastery : Develop deep knowledge of pedagogy, outcomes, and succes stories to deliver confident, consultative pitches.Pipeline Management : Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reportingCustomer Experience : Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when neededMarket Feedback Loop : Share insights with marketing, product, and activation teams to sharpen campaigns and user journeysMust-Have Qualifications :- Fluent English & Hindi; clear, engaging phone presence.- 1-3 years' experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred).- Proven record of hitting monthly revenue / conversion targets.- Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7 pm).- Proficient with CRMs, spreadsheets, and virtual meeting tools.- High empathy, consultative mindset, and strong objection-handling skills.- Experience in the EdTech sector is a significant plus. (ref:updazz.com)
