Service Delivery Team Leader

Hyderabad, Telangana
Permanent
Part-time

6 days ago

Business DivisionsInvestment BankYour roleAt UBS, we are the experts in how the firm operates.
Our vision is to always enhance the client experience now and for the future. To succeed our people must:

Deliver excellence.
Drive the organisation forward by working with purpose and passion.
Support digital transformation

You'll be working with UBS India OTC Confirmations and Settlements team out of Hyderabad location. The team provides supervision for the OTC Confirmations and Settlements function and works closely with the Business for any new opportunities. We're looking for a Trade & Processing Specialist to:• Understand what you do and how you contribute to the overall success of the organisation.• Understand the risks associated with your business and function.• Interface with internal and external clients to provide operational and administrative support as needed.Function CategoryOperationsJoin usAt UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?Your teamThe new joiner would be working as an SME for the OTC Confirmations and Settlements team.The responsibilities include -• Timely Settlement of OTC trades and providing the offshore team expertise on any new projects• Maintaining a good relationship with desk and MO, and ensuring escalations are done to the desk on time - Accurate reporting.• Providing training to OTC Settlements team in offshore.• Collaborate with internal stakeholders on changes impacting the function. Also, work with Business on new Business initiatives.• Confirmation of OTC derivative products such as Vanilla Options, Variance Swaps, Volatility Swaps, TRS and other Structured products. • Ensuring the confirmations are drafted as per legal approved templates or termsheets. • Resolving economics breaks and flagging missing/incorrect bookings to Trade Support teams and ensure timely resolution. • Verbal Affirmation, Chasing, and Execution of OTC trade confirmation and Verification of trade queues. • Resolving language breaks on Confirmations with continuous interaction with Legal, Trading and Sales teams. • Acted as escalation point of contact for MO/Sales/Trading teams for any confirmation/process related queries. • • Maintaining Green KPIs, FED targets. • Knowing the booking model, special handling processes, industry standards and regulatory requirements and their impact on trade confirmations. • Ensuring full compliance to all laid down regulations, policies, guidelines, procedures, and practices. • Involved in projects to improve Confirmation STP rate as well as to achieve Operational plans. • Ensure all RCA (Root Cause Analysis) getting done and formulate control checks as per guidelines of compliance, client, and company policy. • Ensure all errors/break down of procedures are documented and updated in SOP's and discussed with the team to avoid repetition.Your expertise

Solid interpersonal and client-relationship skills
Good communication and presentation skills
12+ years OTC Confirmations and Settlement operations experience or related function
Excellent Excel skills
Some VBA / Alteryx skills and experience of building tactical reconciliations would be highly beneficial
Good understanding of Risk/control environments with proven track record
Ability to manage numerous projects simultaneously and understand how to prioritize
Strong FX / IB product knowledge
Risk and control mindset, familiar with operation escalation protocol and sensitive to potential red flag in the F2B processes.
Ability to lead teams and run projects independently
Work with stakeholders for any new initiatives which can effect the function
understand the reams requirement and ensure the risk of the process is understood
Be able to make good training plans for the team for continuous improvement
Ability to run large teams and be aligned to the Objectives set for the functions globally
Work with senior leaders to align the India functions with the Global function.

About usUBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..We have a presence in all major financial centers in more than 50 countries.Your Career ComebackWe are open to applications from career returners. Find out more about our program on .

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