
P2P Service Center Analyst
- Gurgaon, Haryana
- Training
- Full-time
- Processing vendor and business inquiries related to payment status on service center generic mailbox and phone lines; Confirming the status of inquiries and taking the proper actions to resolve; Coordinating with business partners to help resolve payment issues and invoice discrepancies; Review vendor statements and request invoices if needed; Provide support and training related to queries to McCormick employees (how to..); Check remittance Advice/payment details/check details; Answer other calls & e-mails; Interface with other P2P teams & business units on daily basis.
- Support in Ariba related queries (how to check an invoice and payment status, advice how to upload issues, approval issues and other technical issues, Advise on Ariba P2P access and account visibility (users and Vendors)
- Prepare Vendor master data update requests; Support or send invoice copies to Esker or Shared Drives.
- Advise on PR or PO status in Ariba; Answer GL questions related to PR creation.
- Provide training documentation in defined cases (PR, GR, PO); Support Requestors in case of simple PR questions
- Provide other general administrative support; Other tasks as assigned by manager.
- Minimum 2 years of experience in international work environment (including Internship)
- Basic knowledge or experience in Accounting or Procurement
- Basic knowledge of SAP (MM) system will be an advantage
- Basic knowledge of SAP Ariba system will be an advantage
- Good communication
- problem solving skills
- Service orientation
- Detail orientation
- Team player
- Flexible and able to adopt to changes
- Good written and verbal communication skills
- Ability to synthesize financial information and present logical recommendations
- Ability to work effectively with internal and external customers at all levels of management
- Ability to multi-task and handle high volume of inquiries