Deputy Manager_Business Operations_Pune

Vodafone

  • Pune, Maharashtra
  • Permanent
  • Full-time
  • 2 months ago
About VOISVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.VOIS IndiaIn 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.Skills Required
  • JIRA management - compliance, utilization, allocation key and submission to Finance, exception approvals
  • Develop and Maintain org chart
  • Headcount management - approved vs active, CC & RM mapping validation, corrections, business cases: approved and WIP
  • DAIS 360 - data and dashboard Updation
  • Responsible for all BCM activities
  • Responsible for liaising with IT/Infosec/HSW teams
  • Responsible to ensure DAIS stays compliant from BCP, HSW, DPP, Legal & Infosec parameters
  • Stay compliant in all audits - Fraud, BCP, ISO, Tax etc.
  • People agenda - People strategy, People plan etc
  • Engagement and Fun - lead UFO, Town halls, R&R events, Annual Days
  • Reward & Recognition - programme rollout, quarterly nominations and winners' declaration, announcements.
Responsibilities
  • New Joiner Induction sessions - The Vodafone Story & People
  • L&D - career framework, L&D budgeting, L&D plan and execution
  • Daily JIRA report & follow ups on 100% compliance
  • DAIS FTE summary report Monthly
  • Cost center creation as per approved BC
  • Liaise with all internal stakeholders for all ops activity for DAIS
  • Partner Survey - Analysis, action planning & submission, Reviews and tracking
VOIS Equal Opportunity Employer CommitmentVOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. C2 GeneralAs a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!Apply now, and we'll be in touch!Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Vodafone