Associate Program Manager

Pune, Maharashtra
Permanent
Full-time

1 month ago

Job Description:Role SummaryWe are looking for a senior professional with deep expertise in cloud-native architecture, microservices, DevOps, infrastructure monitoring, enterprise integration and team management. The role involves designing, governing, and guiding end-to-end Azure solutions while collaborating closely with business, development, security, and operations teams.Key Responsibilities

Be accountable for a team of professionals involved in servicing cloud infrastructure and Devops support
Knowledge and experience on end-to-end Azure cloud architectures (high availability, scalability, security, and cost optimization)
Lead containerization and orchestration using Docker & Kubernetes (AKS)
Implement GitOps-based deployments using ArgoCD
Architect and govern CI/CD pipelines using Azure DevOps / GitHub Actions
Experience in cloud networking design (VNETs, Subnets, NSGs, Load Balancers, Application Gateway, Firewall)
Experienced in observability and monitoring using Datadog (logs, metrics, APM, alerts)
Collaborate with DevOps teams to enforce IaC practices (Terraform / Bicep / ARM)
Define non-functional requirements: performance, resiliency, DR, security, compliance
Review designs, conduct architecture reviews, and mentor senior engineers
Act as a technical escalation point and ensure delivery quality

Technical SkillsCloud & Azure

Azure core services: App Services, AKS, Azure Functions, Storage, Azure SQL, Cosmos DB
Azure networking: VNET peering, Private Endpoints, ExpressRoute / VPN
Identity & Security: Azure AD, Managed Identity, RBAC, Key Vault

DevOps & Orchestration

Kubernetes (AKS) - cluster design, scaling, security, upgrades
ArgoCD for GitOps-based deployments
Docker image strategy and registry management
CI/CD pipelines (Azure DevOps / GitHub)

Monitoring & Observability

Datadog APM, infrastructure monitoring, logging, dashboards
Alerting strategy and SLA/SLO definition

Networking & Security

Deep understanding of TCP/IP, DNS, Load Balancing, Firewalls
Secure cloud design, Zero Trust concepts
Experience with security scanning and compliance controls

Architecture & Design

Experience with enterprise architecture patterns
System integration (REST, messaging, event streaming)
High availability, disaster recovery, and multi-region design
Performance tuning and capacity planning

Soft Skills

Excellent communication skills - able to explain complex concepts clearly
Strong stakeholder management and cross-team collaboration
Eye for detail with a strong focus on quality and governance
Ability to balance hands-on work and strategic thinking
Mentoring and leadership mindset

Nice to Have

Azure certifications (Azure Solutions Architect Expert preferred)
Experience with Kafka / Event Hub
Knowledge of security tools, SAST/DAST
Experience in regulated or large enterprise environments

About the Team:eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

eClerx

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