Regional Learning Manager, INFC Learning and Development
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- Bangalore, Karnataka
- Permanent
- Full-time
· Be responsible for the L&D function and its productivity towards meeting the business' needs for all FCs of the region
· Ensure that work is continually aligned to meet the global standards, and is aligned with Amazon learning policies
· Act as a proactive and productive liaison/partner within India and the Corporate Learning Department
· Foster and develop the growth of front-line associates & FC managers
· In conjunction with the HR business Partners create and implement training plans for managers, learning and development Associates and others (i.e. participating in and conducting needs analysis, skills development classes, cross-training, etc.)
· In conjunction with HR, facilitate orientation of permanent and temporary employees, communicate policies and procedures to managers and new employees as needed
· Ensure that the FC Learning group creates/updates accurate and useful information on job tasks, SOPs (Standard Operating Procedures) and training aids/visuals
· Manage learning resources including budget, headcount, equipment and materials
· Support the Operational Excellence Team in the implementation of change based on Kaizen activities (process improvement)
· Provide support, guidance and auditing for temporary Associates and shop floor trainers
· Evaluate the effectiveness of training activities in relation to business goals
Production:
· Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of FC performance and goals
· Fully understand workflow and daily production goals and seasonal peak
· React quickly and efficiently to production and scheduling conflicts
· Manage projects across the FC that support the improvements in quality, productivity and the safety of employees
· Design and deliver training to employees who will support the L&D team during peakAdministrative
· Ensure integration within the country-wide networked approach to Learning
· Create and manage training content and documentation
· Ensure gathering and tracking training metrics through Training console
· Communicate and deliver Learning goals, assignments and progress
· Fully understanding the safety procedures for the FCBasic Qualifications- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPreferred Qualifications- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.