Assistant Vice President, Specialist, Trade Operations, Technology & Operations

• Monitoring and Processing of Trade finance transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines.
• Maintaining the Client services as per expectations at the desired levels and manage all the stake holders.

• Monitoring and Processing of Trade finance transactions and manage BAU as per internal and regulatory guidelines.
• Sound knowledge of UCP 600, URC, ISBP, URDG guidelines
• Preferably CDCS certified.
• Knowledge on Nostro Reconciliation and rules pertaining to such Recon.
• Learn and Guide the team on various staff functions, including operations, management viewpoints and organisation’s policies and practices affecting each phase of business.
• Provide support as needed in the various departments, including reporting, making/checking of transactions, creation of PPTs, customer service as needed.
• Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptly.
• The Job will also include internal and external customer meetings, hence should possess strong inter personal, analytical and presentation skills
• Open to work and perform in dynamic environment and under pressure situations, wherein individual skills combine with team's performance to determine the success of the unit.
• Understanding & highlighting the risks in the process, and work on process improvements
• Ensure that the KPI’s and KRI’s are managed and maintained as per the group’s expected standards.
• Capable of managing project level deliverables and targets
• Constantly monitor the productivity of the team, create effective back up & ensure transparent conduct of the employee assessment process.

• Should be having capabilities to effectively handle all types of customer complaints, enquiries Queries.
• Interacting with external service providers and correspondents like, beneficiary bank / issuing bank regarding any clarification with respect to Trade transactions.
• Excellent Client / Customer management skills, business orientation.
• Be capable to ensure smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
• A positive and attitude to work in a team and provide proper assistance and support to the team as required,
• Capability to identify areas of risk and suggestions to mitigate
• Experience in managing the large team.

• Graduate / Post Graduate

• Strategizing and Problem-solving skills
• Thorough Knowledge on FEMA, managed trade finance operations with minimum experience of 12-15 years.
• Should have managed large volumes and teams
• Preferred having Knowledge of Trade/and A2 payments.
• Knowledge of UCP 600, ISPB, URDG

• Good knowledge on Microsoft applications
• Overview of systems used in Trade operations
• Functional Knowledge in handling SWIFTs

• Excellent communication skills
• Presentation skills

DBS Bank