
Senior Manager - Delivery Excellence- Program Manager
- Bangalore, Karnataka
- Permanent
- Full-time
- Lead the planning, execution, and governance of enterprise-wide transformation programs.
- Partner with C-level executives to align program goals with business strategy.
- Oversee multiple concurrent programs across analytics, AI, and technology platforms.
- Ensure delivery excellence through robust program governance, risk management, and stakeholder engagement.
- Work closely with data science, engineering, product, and business teams to ensure seamless execution.
- Drive change management and adoption across global teams.
- Champion the integration of emerging technologies (AI/ML, GenAI, cloud platforms) into business processes.
- Identify opportunities for automation, optimization, and innovation.
- Build and mentor a high-performing program management team.
- Foster a culture of agility, accountability, and continuous improvement. Skills & Competency: Exceptional stakeholder management and communication skills. Strategic thinker with strong analytical and problem-solving abilities. Deep understanding of agile and hybrid delivery models. Ability to navigate ambiguity and drive clarity in complex environments.
- 15+ years of experience in program management, with at least 5 years in a leadership role. Proven track record of delivering large-scale transformation programs in analytics, technology, or AI. Experience in a global services or consulting environment (e.g., Accenture, Cognizant, Walmart). Strong understanding of data platforms, cloud technologies, and AI/ML frameworks. PMP, PgMP, or SAFe certifications preferred.