Principal Associate - IT

Bangalore, Karnataka
Permanent
Full-time

17 days ago

Company DescriptionEurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.In 2018, Eurofins generated 4.2 billion Euro proforma turnover in 800 laboratories across 47 countries, employing about 45.000 staff.Job DescriptionPosition Title:L2 Ops EngineerREPORTING LOCATION: PolandWORKING LOCATION: IndiaOVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Eurofins Food, Feed & Agro Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure, O365 and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. You will get an opportunity to drive Eurofins major IT Infrastructure transition and transformation across Food, Feed & Agro Testing Europe businessesSPECIFIC ASSIGNMENTS:As part of the Food, Feed & Agro Testing Europe Operations L2 Team you will act as primary contact to support infrastructure regarding:

Workspace related queries and issues.
Desktops and Servers patching
Azure services configurations and maintenance
M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Exchange).
Identity and Access Management queries.
Applications related problems requiring triage to respective application support group.

Main activities, but not limited to, are:

Maintain current IT User Zones and IT Application Availability, MS Server & Client OS, patching compliancy, Intune & SCCM infrastructure.
Maintain IT Infrastructure Transformation / Integration / Segregation throughout Food, Feed & Agro Testing businesses across Europe.
Work closely with Monitoring, Cloud, Compute, Network and Application team members do deliver the IT Infrastructure as wider project. Act based on the end-to-end view of the infrastructure.
Own the incoming requests and manages escalations.
Support in creation of operational documents, communications and processes.

REQUIRED SKILLS:An ideal candidate should have strong 5+ years experience in all of the below:

Exchange Online management
Intune administration
Experience in server (virtual & physical) infrastructure design and transitions
Windows Server 2016/2019/2022 deployment & support, File servers, Active Directory, Azure
Troubleshooting of Windows 10, 11, O365
Monitoring tools
Very good command of English written and spoken

Below skills will be an advantage:

Automation with PowerShell, Ansible etc.
Service Now Ticketing usage
ITIL Foundation certificate
Site 24x7 Monitoring tool

Additional InformationWhat we offer:

A launch pad into various senior management opportunities - within the many business lines of Eurofins globally - or into the management hierarchy in our different corporate functions.
The opportunity to grow your project management skills in a demanding, fast growing organization.
A chance to become part of a highly motivated international team of professionals.
In a fast growing group, successful leaders are frequently being offered increased areas of responsibility (subject to geographic mobility).

Eurofins

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