Program Manager II, Learning & Development
- Bangalore, Karnataka
- Permanent
- Full-time
Key Responsibilities:Program Development & ManagementDesign and implement learning programs aligned with organizational goals
Manage program schedules, budgets, and resources
Track program metrics and KPIs
Ensure program quality and consistencyStakeholder ManagementPartner with business units to identify training needs
Collaborate with subject matter experts (SMEs)
Coordinate with instructional designers and facilitators
Maintain relationships with vendors and external partnersContent & DeliveryOversee development of training materials
Coordinate both in-person and virtual training delivery
Ensure content meets quality standards
Manage learning management system (LMS) contentProject ManagementLead multiple learning initiatives simsimultaneously
Create and maintain project timelines
Manage risks and issues
Regular reporting on project statusRequired Skills:2-4 years of L&D experience
Strong project management capabilities
Excellent communication and presentation skills
Basic understanding of adult learning principles
Proficiency with LMS and common learning technologies
Experience with data analysis and reporting
Strong organizational and time management skillsQualifications:Bachelor's degree in related field (Education, HR, Business)
Project Management certification (preferred)
L&D certifications (beneficial)
Experience with instructional design methodologiesBASIC QUALIFICATIONS- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.