
Enterprise Systems Analyst B (IN), Senior
- Bangalore, Karnataka
- Permanent
- Full-time
- Strong expertise in Siebel Configuration, Siebel Tools, Siebel Workflow, and Siebel Scripting.
- Proficient in installing and deploying enterprise-scale Oracle Siebel CRM environments, including Siebel Tools and Developer Web Client setup and configuration.
- Knowledge of Oracle Siebel Architecture, Administration, and integration, including automated builds, deployment manager, repository import/export, table activation, and object manager maintenance.
- Manages the development of software-as-a-service (SaaS) and enterprisewide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities
- Manages mission critical process flows and solutions for business problems
- Performs complex configuration, setup, and updating of application, including table definitions and access control
- Manages validity of complex data entered into established tables, fields and system databases
- Designs extensions and tailored solutions required for aligning packaged applications for business scenarios
- Builds and produces complex reports using query and flexible reporting tools to meet the requirements of business management and staff
- Manages set up and user accesses
- Implements changes in applications development, maintenance and system standards. Provides timely resolution of problems or escalation on behalf of customer
- Manages complex system upgrades including planning and scheduling, coordination and deploying
- Manages availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance
- Leads cross-functional linked teams to address business or systems issues
- Bachelor's Degree required. Advanced Degree preferred
- 7-10 years of experience in to Siebel CRM
- Experience into Open UI Development is Mandatory.
- Strong communication skills to effectively work with others
- Demonstrated ability to solve end user issues
- Advanced technical experience
- Ability to mentor team members
- Managing complex issues and applying root cause analysis
- Expert knowledge of applicable IT systems/applications
- Ability to implement new systems and tools
- Experience managing IT documentation processes
- Advanced analytical skills
- Advanced demonstration of project managing IT solutions
- Manages in a fast-paced, high growth, rapidly changing environment
- Demonstrated ability to identify and implement process improvements