Senior Software Analyst – Finance Technology
- Bangalore, Karnataka
- Permanent
- Full-time
The Sr Software Analyst supports and maintains software-as-a-service (SaaS), packaged software, and enterprise-wide applications. Maps business processes to applications to best deliver value and maximize application functionality. Performs configuration, setup, and updates of the application, as well as manages access control. Scope of delivery and sphere of influence is for a single squad and partners with peer squads in same domain or capability area to ensure solid design and seamless integration.Responsibilities:
Responsible for the design, configuration, testing, monitoring, and support of a platform or application to deliver business value and maximize capabilities of the system. Keeps applications current by staying abreast of new releases, features, and add-ins. Explores or optimizes application integrations. Sets up and manages system users through role-based authorization. Builds deep subject matter knowledge for a domain or capability area, where one-to-few applications may be leveraged. Defines, develops, and enforces standards where applicable.Contributes to and helps refine the team's backlog. Applies knowledge to partner with teammates and the Product Owner to break down work into reasonable sizes that can be accomplished in a single iteration. Ensures stories have clearly understood value and defined acceptance criteria. Helps inform delivery estimates (story points) and prioritization. Identifies dependencies and influences the product roadmap.Participates in agile ceremonies, including daily stand-up, backlog refinement, planning, review/demo, and retrospectives. Helps drive collaboration within the team through practices such as pair programming with peer Software Engineers. Actively seeks ways to drive continuous improvement within team.Seeks to understand application architecture for the squad's broader area of responsibility, including partner teams. Creates and maintains accurate business process design documents and support playbooks.Mentors junior and intermediate individuals in the squad to help build application and subject matter expertise in the business delivery areas. Leads through direction, example, and by creating opportunities for others to learn.Ensures new features/functions are tested thoroughly, inclusive of integrations and end-to-end process flows. Leverages automation to accomplish repeatable tasks where possible and appropriate. Facilitates user acceptance testing when applicable. Troubleshoots and fixes bugs where applicable.Monitors and observes health, availability, and performance of software in production to provide appropriate application support. Helps diagnose performance issues found in monitoring. Identifies and helps implement new monitoring and proactive alerting mechanisms to inform the squad of issues before problems reach consumers/stakeholders.Navigates application data programmatically to inform decisions (such as via SQL or scripting languages).Performs other duties as assigned.Additional Requirements:
- Bachelor’s degree, applicable certification or equivalent experience.
- Typically requires 5-8 years of professional experience and strong competency with the various tools, systems, or procedures required to accomplish the job.
- Travel: None
- Work Schedule: Standard Hours
Jobs on this career band have a knowledge management focus and are primarily responsible for results achieved through their own work. Requires the application of theoretical knowledge, typically gained through formal education or equivalent work experience that provides knowledge of and exposure to fundamental theories, principles and concepts of a defined profession. Jobs at higher career levels may guide small teams in their area of subject matter expertise. Jobs at the at the most senior levels of this career band set disciplinary strategy within their areas of expertise.Criteria & Management Requirements:
- Problem Solving: Solves complex problems and develops independent creative solutions based on the evaluation of multiple options.
- Decisions: Independently analyzes issues of a diverse scope and functions with a moderate degree of autonomy. Receives minimal direction, seeks guidance for highly complex issues.
- Knowledge: In depth knowledge of principles, concepts, and theories within own discipline and working knowledge of related disciplines. Applies broader knowledge of industry standards/practices to assignments and others.
- Business Acumen: Understands best practices; is aware of the differences between the company and its competition in the supported function. Understands how their own functional area integrates with others to deliver results.
- Communication & Influence: Explains difficult or sensitive information; works to build consensus. May provide process and subject matter advice.
- Impact: Work performed will have impact on cross-functional projects beyond the department.
- Leadership: No supervisory responsibility. Acts as a resource for colleagues with less experience. May lead projects with manageable risks and resource requirements. May contribute input to the performance review of other team members.
Typical Office: Operates in a typical office environment, routinely uses computer and other standard office equipment.Other Physical Requirements:
Typical Office: Generally sedentary for prolonged periods, may occasionally require ability to move about or adjust/move items weighing up to 10 lbs. in all directions; Constantly requires collaboration and the ability to communicate with others to exchange information while in a typical office setting. Collaboration is generally conducted in person unless the role has been pre-approved for remote work.#LI-SA1This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.