Key Responsibilities Call Evaluation: Listen to recorded or live customer service calls to evaluate and assess agent performance. Analyze calls against predefined quality metrics a…
Job Title: Quality Analyst and Call Auditor - With knowledge in editing software (Cool Edit Pro) Location: Kolkata, West Bengal. Salary: INR 12,000 to 18,000 per month Job Descript…
Key Responsibilities Call Evaluation: Listen to recorded or live customer service calls to evaluate and assess agent performance. Analyze calls against predefined quality metrics a…
Designs auditor quality parameters. Provides inputs based on data analysis for process improvements using basic quality tools. Facilitates process improvement meetings along wi…
Company Overview Hindustan Recruitment is a leading firm in the Human Resources Services industry, providing top-notch staffing solutions to a wide range of clients across various …
Designs auditor quality parameters. Provides inputs based on data analysis for process improvements using basic quality tools. Facilitates process improvement meetings along wi…
Designs auditor quality parameters. Provides inputs based on data analysis for process improvements using basic quality tools. Facilitates process improvement meetings along with r…
Designs auditor quality parameters. Provides inputs based on data analysis for process improvements using basic quality tools. Facilitates process improvement meetings along with r…
Designs auditor quality parameters. Provides inputs based on data analysis for process improvements using basic quality tools. Facilitates process improvement meetings along with r…
Designs auditor quality parameters. Provides inputs based on data analysis for process improvements using basic quality tools. Facilitates process improvement meetings along with r…
As a Call Quality Auditor/Analyst, your responsibilities include call monitoring for the calls handled by the customer service agents, performing quality audits, conducting analysi…
Responsibility:- Perform call monitoring and develop process improvements to improve the quality and effectiveness of calls when required. Provide feedback to associates regarding …
Company Overview Treeline is a boutique provider of tailor-made services in BPO, KPO, ITO, RPO, and Consulting Practices serving clients in India, US, GCC, and Africa. Conceptual…
Company Overview Treeline is a boutique provider of tailor-made services in BPO, KPO, ITO, RPO, and Consulting Practices serving clients in India, US, GCC, and Africa. Conceptual…
JD for the position: Manager Compliance & Internal audit. Designation: Manager Compliance & Internal Audit. Gender: No specific preference. Any Gender is fine. Based at : Chennai c…
JD for the position: Manager Compliance & Internal audit. Designation: Manager Compliance & Internal Audit. Gender: No specific preference. Any Gender is fine. Based at : Chennai c…
JD for the position: Manager Compliance & Internal audit. Designation: Manager Compliance & Internal Audit. Gender: No specific preference. Any Gender is fine. Based at …