Work with customers to establish project scope, gather configuration requirements, and set system goals for configuration projects. Collaborate with Senior and Lead Benefits Systems Consultants to complete system configuration updates. Communicate with customers and internal partners on outstanding technical requests and support cases/projects. Manage projects through to closure and ensure all configuration projects are closed within set timelines and appropriate documentation maintained and uploaded to Salesforce. Complete basic configuration projects under the oversight of Senior and Lead Systems Consultants. Other projects and tasks as assigned by Manager. 1 - 3 years of relevant work experience in U.S. Benefits teams in customer facing environments. Working knowledge of employee life-cycle U.S. Benefits Administration, ACA, related regulations, ERISA guidelines, and HIPAA Compliance Ability to manage priorities and workflow in a fast-paced, dynamic environment. Excellent communication, interpersonal, and follow-up skills are critical for success. Ability to appropriately set and manage expectations with customers. Ability to provide consulting services with customers to ensure the appropriate outcomes are achieved. Proficient using the Microsoft Office Suite of software to include Outlook, Word, and Excel. Self-starter who is motivated to succeed Ability to handle multiple tasks under stringent timelines Bachelor's degree in business, Accounting, Commerce, Computer Science or a related field or equivalent work experience will be considered
